Privacy & Cookies Policy


You may have heard about the new General Data Protection Regulation (“GDPR”), that comes into effect May 25, 2018. To help comply with GDPR consent requirements, we need to confirm that you still wish to receive product updates and promotions via our newsletter. If you are a subscriber and you do not wish to be notified any longer please email us at enquiries@lulahblu.co.uk and we can remove you from the list or at the bottom of any of our newsletters you can do this yourself.

If you’d like to continue hearing from us, you do not need to do anything and we will continue to send you our information. thank you

GDPR 2018 POLICY

This document covers:

  • the types of information we collect about you
  • how we collect and use it
  • who we might share it with
  • the steps we’ll take to make sure it stays private and secure

your rights to your information

Who we are:

When we say ‘we’ this refers to our trading names of Lulah Blu and we are based at Hilda Place, Saltburn, Ts12 1bp. We control our own data and decide how we use this information.

Information we collect:

We can collect information from you from different places that include, directly from you, from a 3rd party acting for you, example of this would be someone placing an order/or enquiry such as an employee, from both Our website or any external selling sites (ebay, amazon, etsy), publicly available sources, when we it generate ourselves and from other relevant organisations.

We’ll only collect your information in line with relevant regulations and law and this may relate to any of our products or services you apply for, currently hold or have held in the past.

You are responsible for making sure that the information you give us is up to date and correct.

If you provide information for another person on your account, you’ll need to tell them how to find the Privacy Notice and make sure they agree to us using their information for the purposes set out in it.

How we use your information:

We’ll use it to provide our products and services to you that you have requested and other purposes. For example; to confirm your identity and address, understand how you use our websites, products and services,

to carry out your request or instruction, to improve our services and products, to offer other products or service that we think would benefit you unless you ask us not to.

We will only use your information where we can by law for example carrying out our services to you, fulfilling a legal requirement, where we have a legitimate business interest or where you agree to it.

Who we can share your information with:

We will share your information between our companies, as well as where applicable credit references and if/when required by law, fraud prevention agencies.

Limited address and contact information may be shared with third-party delivering companies in relation to orders if shipped direct to you.

We’ll keep your information:

As long as you have a relationship with us, after that relationship ends as long as it is for legitimate purposes, example replying to and dealing with complaints, fraud or other crime and requests from regulatory inquiries. For example records of trading and transactions that government depts may request details of. i.e. HMRC.

Your rights:

You have rights relating to your information, for example, to see what we hold, to ask us to share it with a 3rd party, ask us to update incorrect or incomplete details, to restrict us processing it or to make a complaint etc.

You can ask us to delete it – if requested to do so, we will remove your information from all databases we hold except where we require your details for legal purposes as above.

 

Privacy Statement:  How we use Cookies

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure.

Functional Cookies

This Website Will:

  • Offer Live Chat Support (If available)
  • Track the pages you visits via Google Analytics

Targeting Cookies

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

This website will not

  • Share any personal information with third parties.

Disabling Cookies

If you would like to restrict the use of cookies you can control this in your Internet browser. Links to advice on how to do this for the most popular Internet browsers are provided below for convenience and will be available for the Internet browser of your choice either online or via the software help (normally available via key F1).